Terms and Conditions of Use - Handy Steel Stocks

Terms & Conditions

Payment:

Materials will not be supplied until full payment is received.

Returns & Replacements:

In the event that you have not received the correct products as ordered, please call our sales team on 03 9459 6133 or contact us by email sales@handysteelstocks.com.au to organize replacements.

Please be aware that material cut to your requirements as ordered by you can only be returned and refunded at Handy Steel Stocks' discretion. A re-stocking fee may be charged.

Phone Orders:

Handy Steel Stocks accepts phone orders and will accept credit card payment over the phone. Call our sales team on 03 9459 6133 or email sales@handysteelstocks.com.au You will be contacted by a member of our staff prior to your delivery.

Shipping & Delivery Policy

Handy Steel Stocks has free delivery in our delivery zone.  Check your postcode to see if we deliver to your area.  For orders outside our free delivery zone “Pick-up” is available or you can organise a courier to collect your order for you.

Following the placement of your order you will receive a confirmation email.  Should you have any questions relating to your order or delivery please call us on 03 9459 6133 or email sales@handysteelstocks.com.au

Delivery - your delivery day and time (morning or afternoon) will be advised by email.

Our trucks do not have crane facilities and require clear and safe access to the site.

Our trucks will not enter sites where they are likely to become bogged or slide in unsafe conditions.

Heavy loads will require a person to be on site to assist with unloading of material.

A well prepared site & clear delivery information will assist us to complete your delivery on time

To discuss your delivery options contact us on 03 9459 6133 or email sales@handysteelstocks.com.au

All prices are in Australian Dollars